SMILE
Frequently Asked Questions
Q. When do I need to pay my deposit to secure my booking?
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The latest acceptable date for deposit payments is 10 days in advance of your event date. This is to allow the team to do all the necessary preparations before the booth goes out to your event.
Q. Who takes the photo's ?
As soon as your booking has been secured on our event calendar we assign two of our awesome professional UpClose booth operators to your event. These operators will run the photo booth system and take photos through out your event.
Q. How big is the photobooth ?
Our photo booths are 2m x 2m and are one of the biggest in the industry.
Q. What are the booth requirements for your set-up?
We require at least a 3m square space "indoors" with a standard power point.
Q. How many people can fit into the booth?
This is what makes our photo booths fun! See how many people you can fit into the booth and appear on your photos. We have had up to 8
people in our booth before.
Q. Can I customise or brand my photo print outs?
We offer a free customisation of your photo print outs which can include either a special message or your company logo.
Q. What is a photo session?
Once the guests enter the photo booth a photo sessions start. In this photo session your guests will be able to take 3 photos with 3 different poses.
These 3 photos are then compiled into the one photo print out. Once your guests exit the photo booth the photo session is over.
Q. Do my guests stand or sit inside the photo-booth?
Due to our photo booths size we can assist you with any of the two options you prefer. We found that most of the events sitting is the most
popular option. We provide a long bench inside the booth. If you how ever would like your quests to stand then you are welcome to let us know
your preference.
Q. Can the photo-booth be set-up outdoors?
We prefer to be inside due to weather (sun, wind & rain) which our equipment & booth does not like too much.
Q. What are the travel charges?
Travel is free and included for any events within our radius 15km from Randburg. Any events further will be charged with traveling
@ R3-00 p/km and accommodation fee’s if necessary. A custom quotation will then be issued.
Q. How many photo's do we receive?
Our package prices all include "unlimited prints" so for each booth session, each person in the booth will receive a print. (Applicable
to 80 guests max).
Q. What does the booth package include?
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1. Portable Professional Photo Booth
2. Trained Photo booth Operator
3. Loads of Crazy, Fun Props
4. Unlimited Photos
6. Travel and Transport within 15km radius of Randburg
7. Online Photo Gallery
8. CD with all booth sessions
Q. Is the booth attendant on duty for the entire event time booked?
Yes, our operators will be at the Photo Booth at all times and will make sure everything is functioning properly, people are informed how
it works and everyone is having fun!!
Q. How long does it take to set the booth up and take down?
Our operators will arrive 1 hour before the event and start setting up. Average setup time is 45 - 60 minutes. Once the booked hours are over,
the operator will close the booth and start packing up. If you require further hours then we suggest you book "extra time" at R650 per hour.
Q. What type of events does Upclose Booths cater for?
We cater for all kinds of events. Events we have done before include, Weddings, Birthday Parties (all ages over 10), Bachelorette Parties, ,
Year End Functions, Corporate Parties, Bat Mitzvah and Engagements.
Q. What is IDLE time?
Idle time is when the photo booth is set up and ready to run, but not in use. Example : this would be applicable if you are having speeches,
dinner, etc., and the booth is standing idle. This is charged at R300-00 per hour.
Q. What is the quality of your pictures?
Our photo's are of the highest quality - we use a professional industrial lab quality printer.
Q. How much is it for an extra hour?
Having too much fun and your booth is about to close? No need to worry you can request to book the photo booth an extra hour
at R 650 per hour. Please ask your photo booth operator to arrange and provide him or her with the amount in cash please.
Q. Do I need to provide booth operator/s with food at my event?
If you have no idle time then no as the operators will be busy throughout the period booked. If idle time is booked then it is at your
discretion if food will be provided whilst your guests are eating. Please let us know if food will be provided or if the operators should cater
for themselves during this time.
Q. Can we bring beverages into the booth?
Unfortunately no we do not allow drinks into the booth. Spilt drinks can damage our equipment and wet patches are not comfortable for
the next people in the booth..
Q. Where can we view photos of our event?
We have an online photo gallery on our website under "party photos" where we upload all the event photos from the event within 48 hours
of the event. We also have a facebook page where we upload the event photo's to, the day after the event.
Q. We really enjoyed our Upclose Booth event - where can we write a review?
That is REALLY AWESOME news! You can drop us a review on the Contact Us page .. this will be much appreciated !! Thank you